HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.3 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies ( www.hcltech.com ) and HCL Infosystems (www.hclinfosystems.in)
Designation: HCL Looking for Remedy Developer / Admin
Job Description Action Request System 7.x and above, ITSM Suite 7.x and above (Help Desk, Change Management, SLA, Asset Management, SRMS, Release Management) , Atrium CMDB 7.x
Job Description : Provide Remedy development and support for Remedy ARS based applications including ITSM Suite, ARS Module and custom applications.
Essential Functions : In-depth experience on the Remedy AR System engine and ITSM suite Remedy. Helpdesk, Remedy Change Management, Remedy Asset.
ARS System : Notification, Web Services, DSO, Work Flow Objects
Remedy Server Administration ARS Server Configuration & Patch Management, Email Engine configuration, Distributed Server Option configuration, Log Analysis.
ITSM Modules : IM/PM, CM, SLM, AM, SRMS.
Remedy Application Enhancements Ability to modify Action Request System based workflow objects.
Third Party Integration: AD integration, AIE integration or any other tools, event monitoring.
Good Understanding of ITIL concepts (Certification preferred).
Good interpersonal, excellent communication skills, excellent problem solving, analytical, technical, team building skills in a fast-paced, high-growth environment.
Desired Profile : 6 to 9 years of relevant experience in either BMC Remedy Development (out of the box customization) or core administration (support function) or Mix in case of senior Profile.
Desired Profile
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Experience : 4 - 9 Years
Industry Type : IT Hardware & Networking
Role : Software Developer
Functional Area : IT Software - Network Administration, Security
Education : UG - Any Graduate - Any Specialization
PG - Any Postgraduate - Any Specialization
DOCTORATE - Doctorate Not Required
Location : Chennai, Noida, Bengaluru/Bangalore, Pune
Keywords : Remedy, remedy developer, remedy ars, bmc, ars, bmc remedy, remedy and administrator
Contact Ritesh Kumar
HCL Technologies Limited
Email kumar_rites@hcl.com
For More Details click here
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